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Get solid collaboration from team members in remote locations
Globalization and new technologies have made team collaboration from distant geographical locations―on the road, from home or client sites, even on the other side of the globe―a routine part of business. Managing these teams requires new skills and sensitivities to maximize team and organizational performance.
Emphasizing pragmatism over theory and offering helpful tips instead of vague observations, Manager’s Guide to Virtual Teams helps you bridge the communication gaps created by geographical separation and get peak performance from employees you rarely see. You will learn how to:
- Keep team members in remote locations motivated and involved
- Coach for peak performance via e-mail, telephone, teleconference, and videoconference
- Help widely scattered team members understand their contribution to the business
- Build consensus for decisions among virtual team members
- Learn effective communication and feedback techniques for enhancing team performance
Briefcase Books, written specifically for today’s busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step by step through everyday workplace situations. Look for these innovative features to help you navigate each page:
- Clear definitions of key terms and concepts
- Tactics and strategies for managing virtual teams
- Tricks of the trade for executing effective management techniques
- Practical advice for minimizing the possibility of error
- Warning signs for when things are about to go wrong
- Examples of successful virtual managing
- Specific planning procedures, tactics, and hands-on techniques
- Sales Rank: #439809 in Books
- Published on: 2011-05-17
- Released on: 2011-05-17
- Original language: English
- Number of items: 1
- Dimensions: 9.00" h x .55" w x 6.00" l, .69 pounds
- Binding: Paperback
- 240 pages
About the Author
Kimball Fisher and Mareen Fisher are co-founders of The Fisher Group, Inc. and have worked with many Fortune 100 companies to implement high- performance management systems. They have consulted for clients in North America, Western Europe, Asia and Africa with companies such as Amoco, Apple Computers, Chevron, Corning, Delphi/Delco, Hewlett-Packard, Monsanto, Motorola, NBC, PepsiCo, Proctor and Gamble, The Port of Seattle, Shell, and Weyerhaeuser. The Fishers have trained thousands of managers. They are widely published and are popular speakers on teams, leadership and organization design. Kimball. Fisher is author of Leading Self-Directed Work Teams and co-author of Tips for Teams.
Most helpful customer reviews
2 of 2 people found the following review helpful.
Managing Virtually
By Bradley Bevers
How do you manage a virtual team? What about cultural differences? Is email the best way to communicate? How do you integrate team members across cultural boundaries?
This book answers all these questions and more. It is to the point and has some valuable information. As someone who has managed virtual teams before, there are a lot of helpful hints this book gives you that I wish I had when I started. As much as there is to like, I also thought that everything after Chapter 7 was not as applicable to just virtual teams. The information in Chapters 8 and onward can really be applied by any manager anywhere. Its good information, but not really enough. The authors try and take too many broad concepts and break them down for virtual teams, and the last chapters have a whole lot of good information, but not much great information.
Pros
* Easy to read, well organized
* A lot of good information
* First seven chapters are excellent
Cons
* Last half of the book loses focus
* Would have liked information on building virtual teams (ie, what sites to use, what screening questions, etc.)
* Best information is contained in side bars and bonus boxes rather than the actual text
All in all, this would be a great book to pick up for anyone who has to manage virtual teams or is thinking about managing virtual teams. Recommended. Also, for some practical information on how to build virtual teams and utilize them, pick up The 4-Hour Workweek, Expanded and Updated: Expanded and Updated, With Over 100 New Pages of Cutting-Edge Content. as well.
1 of 1 people found the following review helpful.
Virtual Team Leaders Should Get This!
By Shirley Fine Lee
In the "Manager's Guide to Virtual Teams," readers will find more than the typical team leader and team-building information, as it goes beyond the meeting room to encompass members located elsewhere and the issues this brings for the team and leader. Yes, the book covers team basics like: budget, charter, collaboration, communication, decision making, goal setting, roles with responsibilities and accountability, operating guidelines, performance feedback, problem solving, and trust. And the Fishers go beyond that to explain how these things may be more important to or more difficult for virtual teams. Why it is important for the team to understand business and their customer is also presented. The virtual team issues of members being in different geographical locations, across multiple time zones and work shifts, as w ell as dealing with varying cultures is emphasized throughout the book. The use of technology such as telephone, email, internet meetings, texting, videoconference, and etcetera is discussed. Tips on obtaining work/life balance for the manager and their team members are also provided.
As a leader's guidebook , case studies and assessments for the team leader are included for use in planning, as well as a checklist at the end of every chapter to review main points. Plus helpful activity instructions are available in the chapters where the leader should facilitate a particular type of discussion with their team.
1 of 1 people found the following review helpful.
Great Management Advice for a New Type of Team
By Steve Amoia
"There was a time when some experts wondered if an effective work team was even possible if its members were not physically located together." Kimball and Maureen Fisher
Most of us now either work or know someone who does in "virtual," or non-face-to-face, environments. This new work innovation presents special challenges, benefits and obstacles whether workers are in the same country or increasingly, in several different countries around the world.
Organized Format Expedites Learning
The book contains seventeen concise yet detailed chapters introduced by enlightening quotes. There are also ample table of contents and index sections. The co-author's writing style is engaging, conversational and knowledgeable. "Key Terms" sections quickly explain concepts that may be unfamiliar to the reader. I liked this feature since it provided easy access for future reference. There were also helpful sidebar items to reinforce integral points such as "For Example" and "Smart Managing". I also enjoyed the "Manager's Checklists" at the end of each chapter which was another innovative feature to help virtual team managers.
Practical Advice
One of the most salient features of this book was its generous doses of common-sense advice. For example, "We have a business contact in Moscow who has an 11-hour time difference from our location in Portland, Oregon. Every virtual meeting requires someone to work outside of the "normal" 8 a.m. to 5 p.m. workday. In these cases, do your best to minimize this problem by choosing the least disruptive times." Or one that few writers would have had the courage to include: "If you discover that deep-seated or irreversible cultural biases exist on your team (members of warring groups or religious sects, for example), you may have to adjust your staffing."
Cluttered Layout in Some Areas
At times, too much information was presented in small spaces due to the chosen book layout and sidebar features. Even though this is a "Briefcase Book," I believe that more white space in some areas (for the physical book which I read) might have made this publication easier to read. This is not a criticism of the excellent content; however, a longer book (it was 214 pages before the index) might have made a few sections less cluttered. Some readers may not mind. Especially if they use this book more as a reference source than a daily guide.
Notable Quotes
"One of the most important things you can do is learn to be sensitive to the culture of others."
"Some people work well on virtual teams, and some don't."
"Rudeness is magnified many times over when you are not face-to-face."
"If it's (e-mail) more than a screen-page-length, it's too long."
"Do not stockpile feedback."
Useful for Any Type of Manager
This book addresses key themes for virtual managers as they formulate strategies to handle a new frontier. It will also assist more traditional managers due to its practical advice and case studies.
Please Note
A McGraw-Hill representative provided me with a complimentary review copy of this book. I was not monetarily compensated for the review by any party that would benefit from a positive analysis.
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